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DM FOR STORY REPLIES · INSTAGRAM AUTO DM

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Whoever replies to your story gets your link by DM.

For anyone sharing products, campaigns or announcements in stories. When someone replies “join”, “link” or a word you choose, your link or a message with a button arrives in the same chat within seconds. Even while you're busy with something else.

Try free for 14 days How does it work?
  • 14 days free
  • From 649 TL/month, fixed price
  • Turkish support
example

Example scene: someone replies “join” to example.studio's “October workshops” story. The reply lands in the DM chat with the story quoted and matches the “join, link” rule; a message with a button linking to the sign-up form arrives in the same chat. The reply “so beautiful” doesn't match the rule, so no DM goes out. The reply “LINK” gets the link to the series page.

How stories differ

A story reply is already a conversation.

A comment happens in front of everyone; a story reply goes straight to the DMs. That's why the rule works a little differently for stories. For comments, see: Comment → DM.

  • 01

    No public reply

    The reply is already private. Everything happens in the same DM chat; nobody has to read “check your DMs” in the comments.

  • 02

    Stories last 24 hours, rules stay

    The rule doesn't disappear with the story. It also answers replies to every new story on your account.

  • 03

    A written reply triggers it

    A message sent to your story triggers it. Viewing or liking the story doesn't.

  • 04

    Answered within 24 hours

    Instagram allows a response to a story reply within 24 hours. Normally the response goes out within seconds.

How it works · 4 steps

Say it in your story, have the answer ready in the DMs.

You set up the rule once. After that, each story just says what to reply; VoltraChat handles the replies.

  1. in your story

    Tell viewers which word to reply with.

    A short call like “Reply ‘join’ to sign up” is enough. The word becomes the easiest way for viewers to ask for the info.

    example
  2. one rule

    Set the rule up as a “story reply”.

    Choose story reply as the trigger. Pick specific words or all replies, then write the message to send. The public reply field from comment rules isn't here.

    example
    RuleStory reply
    TriggerPost commentStory reply
    All story repliesOr tie it to a single storyAccount-wide
    If the reply containspricejoinlink
    First DMHere's the price and details of the ceramic mug 👇
  3. automatic

    A reply comes in, the answer lands in the same chat.

    A story reply opens a DM chat on Instagram. VoltraChat checks the rule and, if it matches, writes your message into that chat within seconds. This is how it looks in your inbox.

    example
  4. you take over

    The chat is in your inbox, and the next 24 hours are yours.

    If the person writes back, you see it in your dashboard inbox along with the time left to reply. When you write manually, the automation steps back for that person.

    example
    Inbox
    elif.s“Do you have it in blue?” · Awaiting your reply
    can.demir“Thank you 🙏” · Reply window open

Use cases

Whatever you share in your story, the answer is ready.

Messages to your story usually ask for the same thing. Say the word in your story and let the rest happen in the DMs. These are examples; you choose the word and the text.

Word price

New product story

Show the product in your story and say “reply for the price”. Everyone who does gets the product page by DM.

Word code

Campaign story

Announce your weekend campaign in a story. Whoever replies “CODE” gets the discount code by DM; when the campaign ends, you pause the rule.

Word link

People asking for the link

Whoever replies “link” gets your product series, blog post or any page on your site with one tap. No digging through your profile.

Word appointment

Appointments and bookings

Post a “we have open slots this week” story, and whoever replies “appointment” gets your booking link. If they ask a question, the chat is in your inbox.

Word join

Events and announcements

A workshop, a live stream or an opening. With flexible matching, the word “join” also catches “joining”.

Mode all replies

An answer to every reply

Without looking for a word, send a thank-you and a link to everyone who replies to your story. The per-person rule applies here too.

Settings and control

What do you decide?

A new rule starts with flexible matching and sends the link in the first message; you can switch to a message with a button. Rules are saved as drafts, run once you switch them on, and can be paused anytime.

  • All story replies

    The rule listens to replies on every story on your account. If you like, you tie the rule to a single story; then it listens only to replies on that story.

  • Keywords or all replies

    Up to 20 words per rule. Choose “All replies” and words are ignored: every written reply triggers it.

  • Exact or flexible matching

    Flexible: “LINK”, “links” and “link??” all count. Exact: the word must appear as written; you can turn on tolerance for a one-letter typo.

  • Message and delivery

    The link goes in the first message (how a new rule starts), or a button goes first and the link arrives on tap. Write the message a few different ways and they rotate.

  • Follow requirement · off by default

    Turn it on and the link only goes to people who follow you. When you turn it on, the dashboard spells out Instagram's rule on this; one click removes it across all rules.

  • Message text check

    Before saving, it catches phrases that don't follow Meta's rules (income promises, “check your DMs” and the like). If some wording doesn't follow the rules, the rule isn't saved.

Trust and rules

A story reply is a conversation, and we treat it like one.

These rules come ready and are on in every plan: sending stays within the limits Meta sets, and texts are checked against Instagram's rules when you save. You're in control

  • Natural speed limit

    There's no daily limit. A story reply is a conversation that starts in DMs, so it doesn't count toward the hourly limit for comments either; from day one, on every plan, it goes out within Instagram's official limit. If Instagram says “slow down”, the account sends at most 20 DMs an hour and 100 a day for 24 hours; once that's reached, new replies get no DM, and the dashboard shows why. Why

  • Per-person rule

    The same automation runs for the same person once every 24 hours; at most 3 automated flows start for one person in 24 hours, and at most 10 in 7 days. At most 2 automated DMs go out per hour; a link the person asked for isn't held back by this limit.

  • You're in control

    You see who got what in your dashboard; pause an automation anytime with one click, and it sends no DMs until you turn it back on.

  • Say “STOP” and we never write again

    If the person writes “dur”, “stop” or “iptal” in the DM, they get no more automated messages, and they can't be messaged manually from the dashboard either.

  • When you write, the automation goes quiet

    When you reply manually from the dashboard inbox, any unfinished flow with that person stops and no new automated message starts for 30 minutes.

FAQ

About story replies.

Questions about your account, Meta permissions and pricing are answered on the home page. Didn't find your answer? Write to us; we reply in Turkish.

Can I set up a separate rule for each story?

Yes: you can tie a story automation to a single story; if you like, you can also set up a rule that listens to all your stories. You can tell stories apart by their word too: say “code” in a campaign story and “price” in a product story, and set up a separate rule for each word.

If hundreds of people reply to my story, does everyone get a DM?

Yes. There's no daily limit; story replies don't count toward the hourly limit for comments either, and from day one they go out within Instagram's official limit. Per-person limits always apply: the same automation runs for the same person once every 24 hours. If anyone is skipped, your dashboard shows why: You're in control.

Does someone who doesn't use the word get a DM too?

If you choose “All replies”, yes: whatever is written to your story, a DM goes out. If you choose “Specific words”, only replies containing those words get one.

What if the same person replies to several of my stories?

The same automation runs for the same person once every 24 hours; at most 3 automated flows start for one person in 24 hours, and at most 10 in 7 days. Anything beyond that is skipped, and the reason shows in your dashboard. If the person keeps chatting with you, you see it in your inbox.

Does a DM still go out days after the reply?

No. Instagram allows a response to a story reply within 24 hours. Normally the response goes out within seconds; if for some reason it would go past 24 hours, the message isn't sent.

Related features

Works hand in hand with.

Don't leave a story reply unanswered.

Story → DM in every plan · from 649 TL/monthSee pricing

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