Skip to content
On this page

Insights · Instagram numbers in your VoltraChat dashboard

Soon · early access

See which posts land, with your Instagram numbers.

Reach, views, engagement, followers; results post by post. The numbers Instagram provides sit in the same dashboard where you run your automations. No separate app to open just to see what's working.

  • In the Growth and Agency plans
  • Added when ready, same price
  • Logs available in every plan today
example

Example screen, coming soon: in the last 7 days your posts were viewed 12,480 times, reached 6,310 accounts, 640 accounts engaged, and your profile link was tapped 96 times.

Why here?

The numbers are the same, straight from Instagram. The difference is where they live.

  • Right next to your automation

    A post's numbers sit beside the automation you set up on it and its DM logs; one dashboard, no switching apps.

  • All accounts in one place soon

    3 Instagram accounts in Growth, 10 in Agency, in one dashboard. Insights show the numbers of the account you pick in the account switcher at the top of the dashboard.

  • Ask the AI soon

    The Claude connection will be able to read account and post numbers; it only reads, it changes nothing.

What's here, what's next

What's available today, and what's next?

We describe the numbers in three stages. One works today in every plan. One is ready and waiting for Meta's approval. One is planned. Each is clearly labelled.

  • Live today · every plan

    Logs and the Today screen

    Every message your automation sends is logged: when, what type, whether it went out, and if not, why. The Today screen shows how many DMs went out in the last 24 hours and the last hour.

    example
    • 14:32DM deliverySent
    • 14:33Link deliverySent
    • 14:40DM deliveryDelayed
  • Early access · on test accounts

    Instagram insights

    Your account's and posts' numbers: the screen this page describes. Open on test accounts first; it opens to everyone after Meta's review.

    • Followers, reach, views, engagement
    • Results per post, reel and story
    • Audience and online hours (if Instagram provides them)
  • Next · planned

    Automation results

    One line from comment to link tap: how many people commented, how many got a DM, how many tapped; a table per automation. Planned; we're not promising a date.

    • Comment → DM → tap
    • Comparison per automation

How it works · 4 steps

Grant permission once, and the numbers come in.

You grant the insights permission on your Instagram account once. Then you pick a period, look at the summary and drill down into any post. If Instagram doesn't provide something, the screen tells you that too.

  1. once · ~2 minutes

    Connect Instagram with the insights permission.

    You reconnect from Settings → Instagram and approve the insights line on Instagram's permission screen. The permissions you granted are listed on the "Permissions" row in the dashboard.

    example
    Dashboard · Settings · Instagram
    @example.shop
    Instagram business account
    Connected
    Permissionsmessagescommentsinsights
    For a new permissionReconnect
  2. 7 · 14 · 28 days

    Pick a period, get the summary.

    Followers, views, reach, accounts engaged; likes, comments, shares, saves; follows and unfollows. All for the period you pick, on one screen.

    example
    Summary
    Reach · last 14 days10,870 On the same screen: followers, views, engagement, follows and unfollows
  3. post · reel · story

    Drill into a single post.

    Pick a post or reel from the list, or one of today's stories. That content's own numbers open up. Reels also show average watch time. From there you open it on Instagram.

    example
    Insights · posts
    • Reel · new seasonOct 94,210 Reach 2,980Likes 214Saves 41Shares 18
    • Post · price listOct 61,380
    • Storytoday640
  4. no made-up numbers

    If Instagram didn't provide it, the screen says so.

    Instagram doesn't provide some metrics for every account. The missing ones are listed on a single line at the bottom of the screen; no estimate takes their place. Numbers are cached for 15 minutes. If you don't want to wait, tap "Refresh from Instagram".

    example
    Insights
    Last fetched: 14:20 · cached for 15 minutesRefresh from Instagram

    Instagram didn't provide these metrics:Profile visits

Screen · coming soon

Here's how the screen will look.

Scroll: the daily reach line draws itself, the post bars rise, and the most-viewed post steps out of the grid. Change the period: tap 7, 14 or 28 days and the summary and line follow. The numbers are examples; the real screen shows what Instagram provides.

@example.shop · Insights soonsample data
Followers
2,418
Views
12,480
Reach
6,310
Accounts engaged
640
Total interactions
1,120
Profile link taps
96
Follows
52
Unfollows
16

Daily reach last 7 days

Oct 6Oct 9Oct 12

Views per post last 6 posts

  1. 1,760
  2. 4,210
  3. 2,640
  4. 1,380
  5. 980
  6. 720

Posts most viewed

Reel · new seasonOct 9

  • Views4,210
  • Reach2,980
  • Likes214
  • Saves41

Audience: age, gender, country, city. Instagram doesn't provide this for accounts under 100 followers.

Instagram didn't provide these metrics: profile visits. Left empty, never estimated.

In the last 7 days your posts reached 6,310 accounts; your profile link was tapped 96 times.

Account summary

  • Followers and following
  • Views, reach
  • Accounts engaged, total interactions
  • Likes, comments, shares, saves
  • Profile link taps
  • Profile visits if Instagram provides them
  • Follows, unfollows

Daily

  • Daily reach
  • Daily follower count

Audience

  • Age, gender, country, city 100+ followers
  • Followers' online hours if Instagram provides them

Per content

  • Posts, reels, today's stories
  • Views, reach, likes, comments, saves, shares
  • Average watch time on reels

Examples

What do you do with these numbers?

The common thread: decide with Instagram's own numbers, not guesses. Three frequent questions, and where to look in the dashboard.

Screen Posts

Which content got the most views?

You see your posts side by side by views and check average watch time on reels. Then you repeat the format that worked.

Screen Summary

What did the campaign week bring?

Set the period to 7 days: how many times your profile link was tapped, how many people followed and how many unfollowed, side by side.

Screen Audience

Who follows you, and when are they online?

Age, gender, city and the hours your followers are online. Instagram shows this above 100 followers, as far as it provides it.

Settings

What do you choose?

The insights screen is simple: period, refresh, content picker. Nothing to configure, just numbers to read. The log filter already works today.

  • Period: 7, 14, 28 days soon

    The summary and the daily line follow the period you pick.

  • Refresh from Instagram soon

    Numbers are cached for 15 minutes. If you don't want to wait, one tap refreshes them.

  • Content picker soon

    Pick a post, reel or one of today's stories; its own numbers open up.

  • Open on Instagram soon

    Open the post you're looking at on Instagram with one tap.

  • Permissions row soon

    Settings → Instagram shows which permissions you granted. The insights permission appears there too.

  • Log filter live today

    Filter every send by time range (1 hour to 90 days), status, type and search.

Trust

Numbers from Instagram, unchanged.

We don't produce numbers; we show what Instagram provides. What it doesn't provide, we say so plainly. The insights screen changes nothing on your account.

  • You grant the permission

    You approve Meta's official insights permission on Instagram's own screen. The permission you granted is shown in the dashboard.

  • Read only

    The insights screen doesn't post, delete or change anything. It only reads numbers from Instagram.

  • No made-up numbers

    A metric Instagram doesn't provide stays empty and is listed at the bottom of the screen. No estimate takes its place.

  • Audience data comes in aggregate

    Details like age and city arrive in groups and never show who is who. Under 100 followers Instagram doesn't provide them at all.

  • Early access, limited

    Open on test accounts first; it opens to everyone after Meta's review. We're not promising a date.

FAQ

Frequently asked questions.

Didn't find your answer? Write to us; we reply in Turkish.

When do insights open?

They're open on test accounts first; they open to everyone after Meta's review. How long the review takes is up to Meta, so we don't give a date. Join the early access list and we'll let you know when it opens.

Which plans include it?

Growth and Agency. It's added to those plans when ready, at the same price. Starter has no insights screen; Logs and the Today screen are in every plan. See pricing

Can't I see any numbers today?

You can. The Today screen shows how many automatic DMs went out in the last 24 hours and the last hour, along with the limit. Logs list every message your automation sent: when it went out, its type and, if it didn't go out, why.

How is it different from the insights in the Instagram app?

The numbers come from the same place: Instagram itself. The difference is that they're in the dashboard where you run your automations, so you don't switch between two apps. We don't calculate or change the numbers.

Why is a metric empty?

Instagram doesn't provide some metrics for every account; profile visits and followers' online hours are among them. The missing ones are listed on one line at the bottom of the screen. We never fill the gap with an estimate.

Why can't I see audience data?

Instagram doesn't provide age, gender, country and city for accounts under 100 followers. Once you pass 100 followers, it appears on the screen.

Be the first to see the numbers when they open.

In Growth and Agency · from 1,299 TL/month · same priceSee pricing